Accessibility

Our Commitment

We are continually working to improve the accessibility and usability of REGO’s websites, wholesale storefront, customer account experience, and other digital services.

As part of this effort, we use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility target.

Accessibility is incorporated into the design, development, testing, and ongoing improvement of our digital services.

Accessibility Measures

REGO’s accessibility efforts may include:

• Supporting keyboard navigation throughout important website functions.
• Providing appropriate labels and instructions for forms and interactive controls.
• Using semantic page structure and headings that work with assistive technologies.
• Providing alternative text for meaningful images.
• Maintaining appropriate color contrast and readable text.
• Supporting browser zoom and responsive layouts.
• Providing visible keyboard focus indicators.
• Avoiding reliance on color alone to communicate important information.
• Making error messages and form-validation instructions understandable and identifiable.
• Designing account authentication and customer application processes with accessibility in mind.
• Testing important workflows with both automated accessibility tools and manual review.

Because our website and customer portal continue to evolve, some content or functionality may not yet fully meet our accessibility goals.

Customer Applications and Documents

REGO’s customer application and account-activation processes may include forms, document uploads, authentication, and other interactive features.

We are working to make these experiences usable with assistive technologies and without requiring a mouse.

If you experience difficulty completing an online application, uploading documentation, accessing your account, placing an order, or performing another function on our website because of a disability, please contact us. We will work with you to provide assistance or a reasonable alternative method of completing the requested activity.

Third-Party Content and Services

Some functionality on our website may be provided by third-party services, such as authentication, payment, embedded content, document processing, communications, or other technologies.

Although REGO seeks to work with providers that support accessible experiences, we may not control every aspect of third-party content or functionality.

If a third-party component creates an accessibility barrier, please let us know so we can investigate the issue and, where reasonably possible, provide an alternative.

Accessibility Feedback and Assistance

We welcome feedback about the accessibility of REGO’s websites and digital services.

If you encounter an accessibility barrier or need assistance accessing information, products, services, or account functionality, please contact us:

REGO Trading Inc.
200 Liberty Street
Metuchen, NJ 08840
Email: contact@regotrading.com
Phone: (732) 603-7346

When contacting us about an accessibility issue, it is helpful to describe:

• The page or feature you were trying to use.
• The difficulty you encountered.
• The browser, device, or assistive technology you were using, if relevant.

You are not required to provide information about a disability in order to report an accessibility problem.

We will make reasonable efforts to investigate reported accessibility issues and improve access where appropriate.

Ongoing Improvement

Accessibility is an ongoing process. As REGO introduces new features, account functionality, customer applications, product-search experiences, ordering tools, and other digital services, we intend to continue evaluating and improving their accessibility.

We may update this Accessibility Statement as our website, accessibility practices, and applicable standards evolve.