Terms and Conditions

Business-to-Business Use

REGO is a wholesale distributor. The Services and customer accounts are intended for businesses and persons authorized to act on behalf of businesses, not for personal, family or household purchasing.

By applying for or using a REGO account, you represent that you are at least 18 years old and have authority to act on behalf of the business associated with the account.

Customer Applications and Account Approval

Submission of a customer application does not guarantee approval or create a customer account with purchasing privileges.

REGO may request information and documentation reasonably necessary to verify a business, its resale or tax status, locations, owners or principals, trade references, creditworthiness, account eligibility or other information relevant to establishing a wholesale relationship.

You agree that information submitted to REGO will be complete and accurate to the best of your knowledge and that you will promptly correct material inaccuracies.

REGO may approve, reject, suspend, restrict or request additional information concerning an application or account in accordance with its business policies and applicable law.

Uploaded Documents and AI-Assisted Processing

Customer applications may allow you to upload resale certificates, tax documentation, business records, credit-related materials or other PDF, image or electronic documents.

REGO may use secure automated technologies, including optical character recognition, machine-learning and artificial-intelligence-assisted systems, to extract, classify, compare, validate or summarize information contained in submitted documents.

Automated extraction may contain errors. You remain responsible for reviewing and confirming the accuracy of information submitted on behalf of your business.

Use of automated or AI-assisted processing does not itself constitute approval or rejection of an account or commercial credit request.

Our processing of personal and business information is further described in the REGO Privacy Policy.

Information Concerning Other Persons

If you provide contact or other information relating to an owner, officer, employee, accounts-payable representative, trade reference, bank reference or another person, you represent that you have the authority or other lawful basis necessary to provide that information for the stated business purpose.

Credit Applications

Commercial credit is granted only if separately approved by REGO.

REGO may require additional credit documentation, authorizations, references or agreements before extending payment terms. Any approved credit terms, credit application, personal guaranty, promissory agreement or other separately executed credit document will govern to the extent it conflicts with these general Terms.

Extension or continuation of commercial credit remains subject to REGO’s credit policies and applicable agreements.

Customer Accounts and Authorized Users

You are responsible for maintaining the confidentiality and security of your account and for activity conducted by persons authorized to use the account.

You must promptly notify REGO if you believe an account or login credential has been compromised or an authorized user’s access should be removed.

Authentication of a user does not by itself establish that the user is entitled to access a particular REGO customer account. REGO may apply separate account membership, role, location and authorization requirements.

You may not allow unauthorized persons to use your account or attempt to access another customer’s information.

Product Information

REGO makes reasonable efforts to provide accurate product information. Product descriptions, specifications, pack sizes, dimensions, manufacturer information and images may be supplied by manufacturers, distributors or other sources and may change without notice.

Product photographs are for reference. Manufacturers may change packaging, artwork, dimensions, formulas or other product characteristics.

Unless REGO expressly states otherwise, displayed unit prices are informational and products are sold according to the applicable case, pack or other selling unit identified for the item.

Typographical, pricing, catalog, image or other errors may occur. REGO reserves the right to correct errors and, where necessary, cancel or modify an affected order before or after submission, subject to applicable law and any amounts already collected being appropriately adjusted or refunded.

Pricing and Availability

Prices and product availability are subject to change.

Customer-specific prices, promotions, quantity pricing and other commercial terms may depend on the customer, product, quantity, location, applicable program or other business rules.

The price displayed while browsing does not guarantee availability or acceptance of an order. Pricing and availability may be revalidated when an order is submitted.

REGO reserves the right to limit quantities.

Orders and Acceptance

Submitting an order constitutes an offer to purchase the identified products under these Terms and the commercial terms displayed or communicated for the order.

An electronic acknowledgment that REGO received an order does not necessarily constitute final acceptance.

REGO may reject or cancel an order because of product availability, pricing or catalog errors, credit or payment issues, quantity restrictions, suspected fraud, regulatory restrictions, account status or other legitimate business reasons.

Once accepted and processed, an order may be subject to additional cancellation or modification restrictions based on its fulfillment status.

Minimum Orders, Delivery and Shipping

Applicable minimum order amounts, free-delivery qualifications, delivery territories, shipping charges and other logistics requirements are displayed on the website, communicated by REGO or stated in the applicable order documentation.

REGO’s current local-delivery program may provide free delivery on qualifying orders within designated portions of New York and New Jersey. Eligibility is based on the delivery rules in effect for the applicable order.

Unless otherwise expressly agreed, REGO-operated delivery is tailgate delivery. Drivers are not required to move merchandise into a customer’s premises.

Orders shipped outside REGO’s regular delivery territory may be subject to freight charges, carrier requirements and separate shipping arrangements.

Delivery estimates are estimates unless REGO expressly agrees in writing to a guaranteed delivery commitment.

Inspection, Shortages, Damage and Returns

Customers are responsible for inspecting deliveries promptly.

Visible shortages, shipping damage or incorrect merchandise should be reported at the time of delivery whenever reasonably possible.

Returns require authorization from REGO. Merchandise generally may not be returned solely because a customer is unable to resell it.

REGO may impose applicable restocking, pickup or other charges for authorized returns. Any return terms displayed or agreed for a particular order are incorporated into these Terms.

Nothing in this section limits rights that cannot lawfully be waived.

Payment

Payment methods and payment terms are those approved by REGO for the applicable customer or transaction.

Unless REGO has approved commercial credit terms or another payment arrangement in writing, payment is due according to the terms specified for the order.

REGO currently accepts approved ACH and wire-transfer payments for online wholesale transactions and may add, remove or modify available payment methods.

Returned or dishonored payments may be subject to applicable bank charges and any fee disclosed by REGO and permitted by law.

Past-due credit accounts may be subject to the finance charges, collection costs and other provisions contained in the customer’s applicable credit agreement.

Taxes and Resale Certificates

Customers are responsible for providing current and accurate resale certificates, exemption certificates and other documentation necessary to support tax-exempt purchases.

REGO may charge applicable taxes if adequate documentation has not been supplied, has expired, is invalid, or cannot reasonably be relied upon.

The customer is responsible for the accuracy and legal sufficiency of exemption information supplied to REGO and for using products purchased on a tax-exempt basis consistently with applicable law.

Resale and Brand Authorization

Products purchased from REGO are sold as wholesale merchandise.

Purchase of a product from REGO does not by itself constitute authorization from the applicable manufacturer or brand owner to represent yourself as an “authorized dealer,” “authorized distributor,” “authorized reseller,” or similar status.

REGO does not provide brand authorization unless expressly agreed in a separate written document signed by an authorized REGO representative.

Customers are responsible for complying with marketplace, brand, product, labeling, export, resale and other requirements applicable to their own resale activities.

Acceptable Use

You may use REGO’s Services only for lawful business purposes.

You may not attempt to gain unauthorized access to another account or REGO system, interfere with the security or operation of the Services, introduce malicious code, use fraudulent information, impersonate another person or business, scrape or extract information through unauthorized automated means, or use the Services in a manner that violates law or the rights of REGO or another person.

REGO may restrict or suspend access where reasonably necessary to protect customers, REGO or the Services.

Intellectual Property

The REGO websites and their original text, design, graphics, interfaces, logos, software, arrangement and other REGO-created materials are owned by or licensed to REGO and are protected by applicable intellectual-property laws.

Manufacturer trademarks, product photographs and other third-party materials remain the property of their respective owners.

Nothing in these Terms transfers ownership of any REGO or third-party intellectual property.

Except as expressly permitted by law or REGO in writing, website content may not be copied, reproduced, republished, distributed, commercially exploited or used to create a competing database or service.

Third-Party Services

The Services may rely on or link to third-party technologies and services, including authentication, communications, document processing, payment, logistics and other business-service providers.

A link to or integration with a third party does not make REGO responsible for services independently provided by that third party.

Use of certain third-party functionality may also be subject to the third party’s applicable terms.

Privacy

REGO’s collection and processing of personal information is governed by the REGO Privacy Policy.

By submitting information concerning your business or authorized personnel, you acknowledge that such information may be processed as described in the Privacy Policy.

Electronic Communications and Records

You consent to receiving transactional communications and records electronically, including application communications, account notices, order confirmations, invoices, statements and security communications, subject to applicable law.

You are responsible for maintaining current contact information for your account.

Marketing communications are subject to applicable consent and opt-out requirements.

Suspension and Termination

REGO may suspend or terminate access to an account where reasonably necessary because of suspected fraud, unauthorized activity, nonpayment, violation of these Terms, security concerns, loss of customer eligibility or other legitimate business reasons.

Termination of online access does not eliminate payment obligations or other obligations arising from prior transactions.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE REGO WEBSITES AND DIGITAL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED IN WRITING BY REGO OR WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED, REGO DISCLAIMS IMPLIED WARRANTIES RELATING TO THE DIGITAL SERVICES.

PRODUCTS DISTRIBUTED BY REGO MAY BE SUBJECT TO WARRANTIES PROVIDED BY THEIR MANUFACTURERS. REGO DOES NOT MAKE A MANUFACTURER WARRANTY ON BEHALF OF A THIRD-PARTY MANUFACTURER UNLESS EXPRESSLY STATED IN WRITING.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REGO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE DIGITAL SERVICES OR A COMMERCIAL TRANSACTION, INCLUDING LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, EXCEPT TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REGO’S AGGREGATE LIABILITY ARISING FROM A PARTICULAR ORDER WILL NOT EXCEED THE AMOUNT PAID TO REGO FOR THE PRODUCTS OR SERVICES GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes liability that applicable law does not permit the parties to exclude or limit.

Indemnification

To the extent permitted by law, you agree to indemnify and hold REGO and its officers, directors and employees harmless from third-party claims, liabilities, damages and reasonable costs arising from your unlawful resale or use of products, violation of these Terms, misuse of the Services, infringement of third-party rights, or inaccurate representations made by you concerning your authority, tax status or business activities.

Other Agreements and Order-Specific Terms

A separately executed agreement, credit agreement, written contract, authorized pricing agreement, order confirmation or other REGO document may contain terms specific to a customer or transaction.

If such an agreement expressly conflicts with these Terms, the more specific written agreement will control with respect to the subject matter of the conflict.

Governing Law

These Terms and transactions governed by them are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where another law is required to apply.

Subject to any separately agreed dispute-resolution provision, disputes arising from these Terms may be brought in a court of competent jurisdiction in New Jersey.

Changes to These Terms

REGO may update these Terms from time to time.

Changes apply prospectively from the effective date identified in the updated Terms unless otherwise required by law or expressly agreed.

Material changes affecting an existing account or relationship may be communicated through the website, account portal, email or another reasonable method.

General Provisions

If any provision of these Terms is determined to be unenforceable, the remaining provisions remain in effect to the extent permitted by law.

A failure by REGO to enforce a provision on one occasion does not waive the right to enforce it later.

You may not transfer or assign your REGO account or rights under these Terms without REGO’s consent. REGO may assign these Terms in connection with a merger, reorganization, sale of assets or similar business transaction.

Contact

REGO Trading Inc.
200 Liberty Street
Metuchen, NJ 08840
Email: contact@regotrading.com
Phone: (732) 603-7346